Admin Position

Job Description

The Admin will play a crucial role in the efficient operation of our business. This position is responsible for handling various administrative tasks, including invoicing, payment processing, and customer service.

Key Responsibilities

Invoicing and Payments:
- Generate accurate and timely invoices for customers.
- Follow up on late payments and resolve payment disputes.
- Process online payments and credit card transactions.
- Enter bills and invoices received from customers into the accounting system.
Customer Service:
- Answer incoming calls and provide excellent customer service.
- Address customer inquiries and resolve issues promptly.
QuickBooks Reconciliation:
- Complete QuickBooks reconciliations to ensure accurate financial records.
Data Entry and Management:
- Maintain accurate and up-to-date customer and vendor information.
- Organize and manage electronic files.

Requirements and Qualifications

Experience: Minimum of 2 years of experience in an administrative or bookkeeping role.
Skills:
- Proficiency in QuickBooks or similar accounting software (preferred not required).
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.

Benefits

$25-$35/per hour
100% remote position
10-15 hours per week (mostly on your own schedule)

If you have attention to detail and you are organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

Email Skills Test

Scenario:

You are the Admin. A customer, John Smith, has recently placed and received a large mulch order but has not made a payment within the due date. You have attempted to contact him by phone several times without success.

Task:

After submitting your application, send an email to Support@DetroitMulchCompany.com reminding him of the outstanding payment and requesting that he settle the balance as soon as possible. Provide him with the invoice number and due date for reference.