Admin Position

The Admin will play a crucial role in the efficient operation of our business. This position is responsible for handling various administrative tasks, including invoicing, payment processing, and customer service. 

• Invoicing and Payments: 
  • Generate accurate and timely invoices for customers.
  • Follow up on late payments and resolve payment disputes.
  • Process online payments and credit card transactions.
  • Enter bills and invoices received from customers into the accounting system.
• Customer Service: 
  • Answer incoming calls and provide excellent customer service.
  • Address customer inquiries and resolve issues promptly.
• QuickBooks Reconciliation: 
  • Complete QuickBooks reconciliations to ensure accurate financial records.
• Data Entry and Management: 
  • Maintain accurate and up-to-date customer and vendor information.
  • Organize and manage electronic files.

• Experience: Minimum of 2 years of experience in an administrative or bookkeeping role.
• Skills: 
  • Proficiency in QuickBooks or similar accounting software (ProAdvisor preferred)
  • Strong organizational and time management skills
  • Instagram & LinkedIn posting abilities
  • Excellent verbal and written communication skills
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team

• $25-$35/per hour
• Primarily remote position; Site visits required
• 10 hours per week (mostly on your own schedule)

If you have attention to detail and you are organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity. 

Skills Test

1. Order Audit:

Use our website to verify if these orders are correct. If something is wrong based on our pricing or delivery minimums, highlight it and fix it. 

Order Sheet:| Order # | Customer | Product | Quantity | Quoted Price | Delivery/Pickup | | :--- | :--- | :--- | :--- | :--- | :--- | | #501 | Wayne County Parks | Walnut Mulch | 100 yds | $35/yd | Delivery | | #502 | ABC Landscaping | Natural Hardwood (Triple) | 40 yds | $22/yd | Delivery | | #503 | City of Detroit | Sedona Mulch | 140 yds | $30/yd | Delivery | | #504 | Private Residence | Cherry Chocolate | 5 yds | $35/yd | Pickup | 

2. Draft Email 

A regular wholesale customer, John Smith, emails you. He needs 60 yards of Walnut Mulch delivered to a job site by tomorrow. Draft a response to John based on the pricing and policies found on our website.

3. Order Totals 

Landscape Co ordered and prepaid for 140 yards of cedar mulch, but the delivery driver could only haul 125. Draft a text message to send to the gate attendant to confirm the correct amount of yards and the amount to credit on the account for Landscape Co.

4. Social Media Posts

For the role, you will be asked to edit and post videos on Instagram. Send us any video you have edited with video, words, and music. 

Task:

After submitting your application, send an email to  Support@DetroitMulchCompany.com with your responses to these  items with the subject line: Admin Position Skills Test - Your Name.